Kenwood portables, mobiles and custom systems are acknowledged to be one of the leading choices in today’s’ market. Q: How is the system activated?A: Switching to the Hema 4WD Nav is simple, there will be a navigation icon on the Kenwood units Home screen which will switch to our system once it is installed and connected. menu. You can contact JVCKENWOOD: Canada Inc. directly: JVCKENWOOD Canada Inc. 6070 Kestrel Road Mississauga, ON L5T 1S8 (905) 670-7211 NX-1200AV/1300AU; NX-1202AV/1302AU; NX-1200/1300; NX-3220/3320/3420; NX-3200/3300/3400; NX-5200/5300/5400; … 13 0 obj <> endobj Advanced ICE Pty Ltd is not liable for any remove or refit charges incurred. PITTSBURGH PA 15210-4051 : 412-886-9177: Support … Land Mobile Radio button. 3 – We reserve the right to carry out technical changes to improve products at any time. ���_�>�y�H7� �����n���Й���'G�����/����ok�` �� So to ensure the product is installed correctly and functions to your expectations, Q: What type of system is the Hema 4WD Nav operating on? This system does not include any form of turn by turn street navigation, it only has Hema 4WD Nav included. 5 – Loading of unauthorised or incompatible software. If you are not sure, please contact an authorised re seller or our sales and technical support team for further assistance before purchasing the product. SERVICE BULLETIN Land Mobile Division SUBJECT DATE KENWOOD SERVICE CORPORATION Technical Support - Land Mobile Radio 2201 E. Dominguez Street Long Beach, California 90810 Phone: (310) 761-8275 FAX: (310) 761-8290 Technical Support - Land Mobile Radio First Time Programming - … We provide round-the-clock access to our trained technicians to ensure that critical communications infrastructure issues are resolved with minimal disruption to our users. receive a code in the next 24hrs, please contact us. If you are planning to install this system into one of the following Kenwood models, please advise our sales team or put a note on your online order so we can install it with the correct software. 6 – Problems that relate to the installation of additional products or accessories not supplied by Advanced ICE Pty Ltd. Apply to Network Specialist, Full Stack Developer, Pediatrician and more! Please ensure your device is updated regularly. You're probably wondering why you can't add this particular product to your cart. 7 – Navigation SD Card has been tampered with or has had unauthorised or incompatible maps or files added. Once the Navigation System is connected to the Kenwood Head Unit, a Navigation arrow will appear on the screen so that the navigation can be easily accessed. The Integrated Hema 4WD System includes the following features:-, Note* See Compatibility Tab for complete models, Compatible with the following Kenwood DDX/DMX (Non-Navigation) Units:-New 2020 Models now compatible. Name Address Phone; BEST BUY CO. INC. 3780 RIVERCHASE VLG, HOOVER, AL : BEST BUY CO. INC. 4610 HIGHWAY 280, BIRMINGHAM, AL : AUTOMOTIVE CONCEPTS INC. 2104 GREEN SPRINGS HWY, BIRMINGHAM, AL 205-328-1639 . Quite simply, not all products we sell are easy to install for the average DIYer. In addition to the public safety sector, LMR systems are also commonly used in the commercial world in various industries including industrial, transportation, utilities, security, logistics and even in the military. Need Technical Support? Please refer to the pictures provided to for an accurate indication of the resolution quality. Land Mobile Radio TOP; NEXEDGE Digital Radios button. Car Entertainment: UNITED RADIO, INC. KENWOOD AUTHORIZED SERVICE CENTER 5717 ENTERPRISE PARKWAY EAST SYRACUSE, NY 13057 Phone: 315-446-8700 (Car Entertainment) Phone: 866-877-3784 (Land Mobile Radio) Car Entertainment Land Mobile Radio If you are a qualified installer in the 12 Volt industry (Auto Electrician, Car Audio, 12v Accessory Installer) please contact our sales team. Q: Can I add my own maps to the Hema 4WD Nav?A: Yes. Name Address Phone; 201 MOTORING: 1770 KENNEDY BLVD JERSEY CITY NJ 07305 : 201 MOTORING: 1770 KENNEDY BLVD. It was claimed it didnt work, well I knew more about the radio then the owner, and he just … 7 – Please check with the vehicles manufacturer if installation of aftermarket products will affect the vehicles warranty before purchasing and/or installing this product. junk/spam folders). You've added this item to your bag. KENWOOD … Discussion in 'General Technical Questions and Answers' started by KF6NFW, Mar 27, 2013. 3300 Tennyson Avenue, Victoria, British Columbia: Local: 250 475-2425: Toll-Free: 1 800 475-2522: Fax: 250 475-2597: vmr@vicmobile.com Stephen Edwards, communications technical support manager, UK and Ireland at Kenwood, points out: “Licensed radios are much higher power and can also be used with a repeater to significantly enhance coverage. A refund will only be issued once the product has been examined and confirmed to be in new condition. Name Address Phone ; ACE AUDIO INC. 1718 METRO DR ALEXANDRIA LA 71301-3312 : 318-445-2406: AUDIO GENERAL: 455 ENTRANCE RD LEESVILLE LA 71446-8940 : 318-537-1939: AUDIO VIDEO INNOVATORS: 104 W O STUTES BLVD LAFAYETTE LA 70506-7325 : 337-984-8299: BEST BUY CO. INC. 5635 JOHNSTON ST LAFAYETTE LA 70503 : Support for Kenwood … 1 – Navigation software is designed to get you to a certain destination, however, due to regular changes to the national road network, accuracy of the provided data is not guaranteed. KF6NFW Ham Member QRZ Page. eXcelon Reference TOP; eXcelon TOP; Navigation and Multimedia button. Success! Land Mobile Radio Systems. NX-5700/5800; NX-3720HG/3820HG; NX-700/800; NX-740H/840H; NX-900/901; … 3 – Attempted unauthorised repairs to a product and/or accessories. NX-3720HG/3820HG; NX-5700/5800/5900; NX … ��w����V�x� >o������6�����a�x��D�܋�4a����/e�}�3�V��*_/��� A���*�����Z�����H��E���&~���5(��1�dk�Skd��jg���|bA��|O.���b��EQ�`�������K���8J��j�>4Fs1��k��������ƥ m[.�N�t�Ը����;�뺉C/~Zp����dh ���=�^V�J��U!Lu�*�����(5k:�|>�-�t�^zZ�_G�㩗��[m�%���j���.Bs:6h�c����WX{D8����.$�vbC�a���&��K�|U�N�4 ��ieP�t���9�=IO�l6�8C�t�KX�.9�rt�Kn�r������ been finalised and shipped. This system is completely independent of any phone and it relies solely on GPS signal for navigation. menu. For all technical support or to make a warranty claim, contact the company/business that supplied/installed the product for you. Land Mobile Radio TOP; NEXEDGE Digital Radios button. h�bbd``b`�v@�� H07 � ������aH����?�� ��� If another seller is used for removal and refit of any warranty claim this will be payable by the end user. TheGood Guys is on Facebook. Apple Mac computers are not currently supported. By mail: JVCKENWOOD USA Corporation . You can also call us directly during normal office hours 8:30 - 5:30 M-F. Our office number is 706-886-4406 voice, 866-326-1558 fax. 4 – Improper use or operation. Portables button. Land Mobile Radio TOP; NEXEDGE Digital Radios button. All Freight charges are at the buyer’s expense and a 10% fee will be charged to cover handling and restocking. Land Mobile Radio button. eXcelon products button. If you are not located in the USA or on a US Military base, please click here and select the KENWOOD affiliate in your territory for assistance. 3 – Future map updates are purchased directly from the map provider and Advanced ICE Pty Ltd does not offer any warranty or support for these purchases. Whether a routine communication or a mission-critical emergency call, each transmission requires reliable and resilient technology. Q: Do I need my mobile phone to be navigated? Products must be returned to the place of purchase, they should not be returned directly to Advanced ICE if the product was purchased through a re seller. *If this product contains a Navigation SD card this is limited to a 1 year warranty and subject to inspection. It comes pre-loaded with the complete digital collection of Hema Maps. Land Mobile Radio systems are terrestrially-based professional push to talk wireless communications systems commonly used for critical communications by public safety organizations such as police, firefighters, and other emergency response organizations. Advanced ICE Pty Ltd, the manufacturer or the seller will not be held liable for misuse of this product. All of these products include professional installation and unsurpassed technical support by our factory trained technicians. * does not include shipping or installation. For this reason, when choosing a manufacturer of two-way radio or wireless communications equipment you should heavily focus on the quality of their products (particularly in terms of reliability and compliance to all relevant regulations such as the Radio Equipment Directive (RED), and the company’s commitment to technical support. Welcome to KENWOOD USA Site. The system is completely offline, meaning no reliance on a mobile phone or 4G connection. Support for Kenwood products. NX-5200/5300/5400; NX-3200/3300; NX-32200/3320; NX-210G; NX-240P/340P; TK-D240/D340; NX-420 ; NX-P500; Mobiles button. endstream endobj startxref KENWOOD USA CORPORATION - Home and Car Products. Once the Navigation System is connected to the Kenwood Head Unit, the Navigation Icon on the screen will allow the navigation to be easily accessed. %PDF-1.3 %���� H��W�r�F}g������ ���. Land Mobile Radio button. menu. Advanced ICE Pty Ltd will not cover the labour cost for the removal and refitting of the product and other expenses involved with the software-updates. The Navigation input on the Kenwood devices is not a high resolution input. Advanced ICE Pty Ltd does not guarantee that products can be updated with new features or software enhancements. Kenwood technical support center in Overland Park, Kansas. If software updates are available, the product must be sent in at own cost. Join Facebook to connect with TheGood Guys and others you may know. If you require assistance with the updates a service charge will apply. Advanced ICE Pty Ltd is not liable for any remove or refit charges incurred. I was given a TK-860 NOT A "G" model. 1 – This warranty document supersedes all other warranty information that may be listed on the Manufacturers website or in provided manuals or documentation. If you would like to buy the product and take it to your preferred installer that's not listed on our website please contact us on the below Contact Us form so that we can make it happen. KENWOOD's professional two-way radio solution is designed to meet the highest demand of today's communications environment and to provide users with innovative features to transform their operation. �=�_1y��Ո�XkƬ�a�f���6�0|3�oz��j�j�9�&�L}`�È�0p�pp�8O#����ݛ ����#��r��]$��s���d�q`i�h��F�6XN���Fp�V��tvpӈ�Ɖ��k����ֿjV����G톞��P�N��YGi� ��! Portables button. ?�e��!�m�Ǭ�� This part allows us to integrate to the Kenwood system so we are not removing or replacing it. *Please Note:- DMX8019DABS is not compatible. 93 Kenwood $55,000 jobs available on Indeed.com. endstream endobj 14 0 obj <> endobj 15 0 obj <> endobj 16 0 obj <>stream Product videos: Product videos for your order will be available under the product page after your order has 1 – Unauthorised changes or modifications have been made to the device or accessories. A: The Hema 4WD Nav is an OziExplorer based system with the Hema Maps User interface which is designed to make it easy to operate the OziExplorer. ... KENWOOD land mobile portables, mobiles and custom systems are acknowledged to be a top choice in the world market, particularly by first responders, and are a trusted supplier to business and industry. This warranty does not cover faults related to user error, damage or incorrect installation. Home Forums > Technical Forums > General Technical Questions and Answers > Kenwood TK860. Kenwood technical support center in Mays Landing, New Jersey . If you do not know this information or you are experiencing problems making the warranty claim, please log a support case by emailing Advanced ICE Pty Ltd directly on the below email address. In pursuit of further value creation by integrality our three core business segments and establish [ mobile & home multimedia system ] business . Our Integrated Navigation system, seamlessly integrates Hema 4WD Navigation into Kenwood DDX/DMX Non-Navigation Multimedia units. Advanced ICE Pty Ltd recommends that you read our website and watch any videos if available before purchasing to ensure that the features and functions of the product are suitable for your requirements. The system is completely offline, meaning no reliance on a mobile phone or 4G connection, and it comes pre-loaded with the complete digital collection of Hema Maps. Other units may be compatible, thorough testing of different models will continue and this list will continue to be updated. Radio Technology Services provides essential technical services for maintaining your organization's two-way radio systems. JERSEY CITY NJ 07305 : 201-435-6069: 6TH AVE ELECTRONICS CITY: 22 ROUTE 22 WEST SPRINGFIELD NJ 07081-3145 : 973-467-3905: Support for Kenwood products. 19 0 obj <>/Filter/FlateDecode/ID[<97694F748962FF419991A06DA2BC3FEF>]/Index[13 17]/Info 12 0 R/Length 53/Prev 15735/Root 14 0 R/Size 30/Type/XRef/W[1 2 1]>>stream 8 – Removal and refit charges related to any warranty claim are at the discretion of the seller of the product. we recommend that you contact a reseller or installer near you and they can supply and professionally install the product for you. PMR446 operates in the 446MHz band; licensed radio can operate across the VHF and UHF licence bands.” Find product support documentation and tools for KENWOOD professional two-way radios. 6 – Advanced ICE Pty Ltd does not guarantee this product against future vehicle updates or warranty repairs (hardware or software) performed by the vehicle manufacturer. LMR systems typically consist of han… © 2019 Advanced ICE Pty Ltd Integration Communication Entertainment All Rights Reserved ABN 42 404 849 062, Hema 4WD Nav upgrade with Hema Maps complete collection of digital maps (OziExplorer CE), Connects and integrates seamlessly into Kenwood DDX/DMX Units*. Please ensure you have logged into your account to access this feature. A: No. The system is completely offline, meaning no reliance on a mobile phone or 4G connection. 2 – Navigation updates are the responsibility of the end user and performing these updates requires a Windows PC and an internet connection. You will need to enter this code at the checkout to redeem your 10% off. menu. Name Address Phone; A&B CAR AUDIO & ELECT: 830 W JEFFERSON DALLAS TX 75208-4923 : 214-946-7944: ACE'S AUDIO ALARM & TINT: 651 W. PALMA VISTA DR PALMVIEW TX 78572-2075 : 956-585-5504: ALAMO AUTO SUPPLY: 5923 GATEWAY W EL PASO TX 79925-3304 : 915-781-0500: Support for Kenwood products. Another difference is the operating frequency. A warranty claim will be rejected if:- Kenwood technical support center in Moore, Oklahoma. – DDX4019BT/DDX419BT          – DMX7019BT/DMX719WBT, Hema 4WD Nav System for Kenwood - Download, Hema 4WD Nav Update Instructions - Download. To keep up to date with compatibility changes, follow our Facebook page. If the product fails within 30 days of purchase or installation, the product will be replaced or exchanged provided sufficient proof can be provided via picture or video that the fault/problem is as a result of a manufacturing defect. Q: What warranty does this system come with?A: The hardware and map SD Card of the system comes with a 1 year return to base warranty against manufacturer defects. Name Address Phone; AUDIO ADVICE INC. 3164 S MINGO RD TULSA OK 74146-1257 : 918-664-1933: AUDIO PLUS: 6800 NW EXPRESSWAY OKLAHOMA CITY OK 73132-4407 : 405-621-0028: AUDIO PLUS: 301 S. AIR DEPOT MIDWEST CITY OK 73110 : 405-736-0027: AUDIO PLUS: 1327 S. BROADWAY EDMOND OK 73034 : 405-340-0029: Support for Kenwood products. 2 – The end user agrees to use this product in compliance with all State and Federal laws. Welcome to KENWOOD USA Site. Kenwood technical support center in Mobile, Alabama. 29 0 obj <>stream 9 – Technical support for software updates that can be performed by the user are not covered under warranty and a service charge will apply. Navigation and Multimedia TOP; Navigation button. NX-1200AV/1300AU; NX-1202AV/1302AU; NX-1200/1300; NX-3220/3320/3420 ; NX-3200/3300/3400; NX-5200/5300/5400; NX-200G/300G; NX-210G; NX-240V/340U; Mobiles button. You’ve landed on the website of KENWOOD Electronics, a brand not connected with Kenwood Kitchen Appliances. Thread Status: Not open for further replies. Please contact the company/business that installed the product for you and arrange a time to have the product inspected. Name Address Phone; A&S INSTALLATION : 805 E KEATS STREET ALLENTOWN PA 18109-3200 : 610-439-6644: AUDIO SENSATIONS: 100 W SHUYLKILL RD POTTSTOWN PA 19464 : 610-326-5678: AUDIO SENSATIONS: 344 N POTTSTOWN PIKE EXTON PA 19341-2220 : 610-363-8999: AUDIO WORKX: 2225 SAW MILL RUN BLVD. Portables button. Name Address Phone; A PLUS ELECTRONICS: 4845 STEEDS CROSSING CIRCLE PARK CITY KS 67219-5515 : 316-265-0366: ADVANCE AUDIO: 6701 E KELLOGG DR WICHITA KS 67207-1507 : 316-687-0277: Associated Radio: 8012 Conser Overland Park KS 66204 (913) 381-5901: BEST BUY CO. INC. 10500 PARALLEL PKWY KANSAS CITY KS 66109 : Support for Kenwood … Land Mobile Radio button. Land Mobile Radio TOP; NEXEDGE Digital Radios button. If you don't Advanced ICE Pty Ltd – Email – support@advancedice.com.au – Website – www.advancedice.com.au. In pursuit of further value creation by integrality our three core business segments and establish [ mobile & home multimedia system ] business . TomTom map content for Australia and New Zealand are included along with 12 months of complimentary map updates. Q: Is this a simple software upgrade of the unit or is it a whole new Radio system?A: This system is not a software upgrade or replacement Navigation card, it comprises of a separate Navigation Computer. 4 – If the product is connected to or utilises the functionality or connectivity of other accessories or devices (ie Mobile Phone), Advanced ICE Pty Ltd does not guarantee the product will be compatible with future software updates of the device or new devices. NX-3720HG/3820HG; NX … PO Box 22745 Long … If the product fails after 30 days, the product should be returned to Advanced ICE Pty Ltd and it will be repaired or replaced once confirmation is made that the fault/problem is because of a manufacturing defect. endstream endobj 17 0 obj <>stream Find the help you need with Optus. Kenwood technical support center in Houston, Texas. This product comes with a 1 Year* return to base warranty against manufacturing defects. Portables button. Land Mobile Radio button. Portables button. Change of Mind (Pre Installation) – Products can be returned within 14 days of purchase provided it is in Brand New unopened condition. menu. Kenwood has taken a leading role in developing market-driv 5 – Advanced ICE Pty Ltd does not guarantee that this product can be transferred to another vehicle, even though it may be a similar make and model. Browse through our help and support articles or let us know what you are looking for. If you do not agree, please do not purchase or install this product. Land Mobile Radio Amateur Radio : EXCEL ELECTRONICS #1003 CALLE ACAPULCO SAN JUAN, PR 00920 Phone: 787-781-3181. Land Mobile Radio TOP; NEXEDGE Digital Radios button. This site provides information for our customers in the USA. hޔU]o�:�+���4�P �M��,Œ�=(2c�V�2}tͿe:�W���C`��,D1Y���b&�KQN&�#��(������bZRxF��碘�J������m��~�-�ޅ�Df�5ɼ��;g#��"+���$kwV��Y�~gu�{��b� Manufacturer Laird Technologies Frequency Range 150-162 MHz Length 3.5" Construction Molded Antenna Type 1/4 wave Helical Connector SMA Male Warranty 1 Year h�b```a``be`d`�a�f@ n�#P�ÁA���D�e�b�&f� K"A���@h�0@� � p Every day, professionals across a range of industries rely on radio communications using Land Mobile Radio (LMR) technologies, including Project 25 (P25) radio systems. Once the Navigation System is connected to the Kenwood Head Unit, the Navigation Icon on the screen will allow the navigation to be easily accessed. NX-1200AV/1300AU; NX-1202AV/1302AU; NX-1200/1300; NX-3220/3320/3420; NX … PO Box 22745 Long Beach, CA 90801-5745 By Phone: toll free 1-800-536-9663 Home and Car Products. KENWOOD USA CORPORATION - Home and Car … You can remove the navigation SD card from the navigation computer (which should be mounted in an easy to access location) and insert it into your windows computer and copy the map files to the “OziExplorer Maps” folder. NX-1200AV/1300AU; NX-1202AV/1302AU; NX-1200/1300; NX-3220/3320/3420; NX-3200/3300/3400; NX-5200/5300/5400 ; NX-200G/300G; NX-210G; NX-240V/340U; Mobiles button. Technical Support Specialist & Design Engineer at DuraComm Corp ... (Kenwood & Motorola just to name a few) on power supply systems for all types of communications equipment. menu. Kenwood provides the latest range of Land Mobile Radio and Amateur Mobile Radio products providing excellent coverage and user-friendly features. Advanced ICE Pty Ltd assumes no liability. KENWOOD USA CORPORATION … Welcome to KENWOOD Official Global Site. Kenwood technical support center in Shreveport, Louisiana. An email with your unique 10% off code will be sent to your email address (please ensure you check your The system is completely offline, meaning no reliance on a mobile phone or 4G connection, and it comes pre-loaded with the complete digital collection of Hema Maps. Here map content for Australia and New Zealand are included along with 12 months of complimentary map updates. For all technical support or to make a warranty claim, contact the company/business that supplied/installed the product for you. Find product support documentation and tools for KENWOOD professional two-way radios. %%EOF Land Mobile Radio Technician jobs in USA All New Filter 66 jobs ... Kenwood, CA Iraq ... this role will ensure that top quality, professional technical support will be provided to all customers who utilize … 4 months ago Apply easily; more... View similar jobs: Radio Repair Technician jobs in Houston, TX ; Jobs in Houston, TX; Radio and Electronic Repair Technician II Save. 2 – The device’s case, accessories, “Warranty Seals” or stickers have been damaged, opened and/or tampered with. Detailed instructions can be found in the downloadable user instruction manual under the Downloads Tab. Before emailing, please ensure you have a copy of the Proof of purchase, the products serial number (if product is serialised) and the product has been registered on the Advanced ICE website. 0 Kenwood technical support center in York, Pennsylvania. Radio test solutions play a critical role in ensuring that reliability and performance. Welcome to the KENWOOD US web site for two-way radios.